Emergency Contact for AT&T California:
(800) 515-7272
Option 5, then 0.

Caller Tree
* Main Menu: Select #5 "wire issue"

* Sub Menu:
o option #1 "wire/cables down"
o option #2 "underground facilities issue"
o option #3 "Wire swinging, hanging, obstructing"
o option 0 "representative any emergency report"
1,2,3 or 0 would get the caller through to a person who will take the call, report and contact. 

Callers must identify if the report is a HAZARDOUS Report, if it is...
* A reports ticket will be issued and a MTCE Dispatch will occur. Next step is to locate the Duty file for the state the damage location and the duty manager for that area will be called. The dispatched MTCE technician and the duty manager will interact to formulate the correct response.

Callers must identify if the report is a NON-HAZARDOUS Report, if it is...
* A report ticket will be issued and will route through channels. No MTCE Dispatch will occur. The report will be distributed internally to C&E for action.