| Member Code | Company | 24 HR Emergency Telephone Number and Email | Claims Contact |
|---|---|---|---|
| A | CITY OF GLENDALE |
(818) 548-2011 |
Catherine Babakhanlou |
| AMT | ATC OUTDOOR DAS, LLC |
(866) 586-9377 Option 4 |
Noha Abd-Alla, Paralegal |
| ATC | VERIZON WIRELESS (AIRTOUCH) |
Network Operations Control Center
|
Jim Perry Ph: (949) 286-8781
|
| ATS | MCI/METRO ATS |
Last Updated: 12/10/2024 |
Last Updated: 12/10/2024
|
| B | CITY OF BURBANK |
(818) 238-3778 |
Risk Management
|
| BVE | BEAR VALLEY ELECTRIC SERVICE, INC |
(909) 273-8009 |
Carolyn Kubacki |
| COB | CITY OF BANNING |
BEU-Review@banningca.gov |
BEU-Review@banningca.gov |
| D | CITY OF ANAHEIM |
(714) 765-3300 (714) 765-5108 |
Karla Ocegueda (714) 765-5657 |
| E | SOUTHERN CALIFORNIA EDISON |
Claims Department
|
|
| EXT | EXTENET SYSTEMS (CALIFORNIA) LLC |
Extenet Network Operations Center noc@extenetsystems.com |
Extenet Systems
|
| F | CITY OF COLTON |
(909)772-7876 |
Carolina Padilla cityclerkoffice@coltonca.gov
|
| FON | SPRINT COMMUNICATIONS CO. L.P. |
jyork@cogentco.com |
Jeffrey York |
| FTR | FRONTIER COMMUNICATIONS |
(877) 486-5667 |
CA.Structure.Access@ftr.com |
| H&T | AT&T CALIFORNIA |
Maryann Candini Phone: (209)578-7175 |
|
| ICG | M-POWER/TELEPACIFIC COMMUNICATIONS |
(800) 636-2641 |
Judy Salisbury |
| J | CITY OF RIVERSIDE |
(951) 351-6227 |
City of Clerk |
| LAC | AT&T MOBILITY |
(800) 832-6662 |
Risk Management |
| LLW | CITY OF LOMPOC |
(805) 736-2341 (POLICE DEPT.) |
City Clerk
|
| M | CITY OF LOS ANGELES DEPARTMENT OF WATER AND POWER |
(800) DIAL DWP |
John Bacon |
| MA | CITY OF AZUSA |
(626) 334-2943 (POLICE DEPT.) |
City of Azusa Ph (626) 812-5200 |
| MCI | MCI TELECOMMUNICATIONS |
Last Updated: 12/10/2024 |
Last Updated: 12/10/2024 |
| MOB | BOLDYN NETWORKS US LLC |
(866) 265-3961 |
Asset Management 121 Innovation Dr Ste 200
|
| MP | CITY OF PASADENA |
(626) 744-4673 |
Anthony Ghilardi Ashley Romero Joe Armstrong Last Updated:8/17/2022 |
| NG | CROWN CASTLE NG WEST INC. |
(888) 632-0931 DAS.NOC@crowncastle.com |
Mark T. Lauderbaugh, CPCU
|
| NXT | XO COMMUNICATIONS (NEXTLINK) |
Last Updated: 12/10/2024
|
Last Updated: 12/10/2024 |
| PBM | T-MOBILE, USA |
T-Mobile National Operation Center
Last Updated:4/22/2016 |
Shawn Henderson |
| SPR | SPRINT NEXTEL CORPORATION |
(866) 400-6040 Last Updated:4/22/2016 |
Landlord Solutions |
| STL | SONIC TELECOM, LLC. |
Sonic NOC – Network Operations Center, NOC Hotline: 877-706-5662, Email: netops@sonic.com
|
Damon Calegari Email: damon.calegari@sonic.com |
| TCA | TELEPORT COMMUNICATIONS AMERICA, LLC |
ATT: (770) 929-4870 |
Joel McKinney
|
| TWN | TIME WARNER NORTH (Zones 1-7, ZC03 & ZC01) |
ROC- 844-780-6054
|
Yesenia Delgado |
| TWS | TIME WARNER SOUTH (Zones 9-12,ZR ZC02,ZC03S & ZC04 ) |
ROC- 844-780-6054 Last Updated: 5/3/2022 |
Yesenia Delgado Last Updated: 6/17/2019 |
| V | CITY OF VERNON |
Control Center
|
Iman Yossi Torbati
Last Updated: 4/15/2021 |
Table Field: 24 HR Emergency Telephone Number and Email
| Southern California Edison Districts | Telephone Number |
| Last Updated: | 11/9/2017 |
| ANTELOPE VALLEY | (661) 726-5660 |
| ARROWHEAD | (909) 337-2564 |
| BARSTOW | (760) 252-6416 |
| BIG CREEK | (209) 841-2494 |
| BISHOP | (760) 873-6308 |
| BLYTHE | (760) 922-9158 |
| CATALINA | (310) 510-0932 |
| COMPTON | (310) 608-5074 |
| COVINA | (626) 592-3707 |
| FOOTHILL DISTRICT (San Bernardino) | (909) 357-6226 |
| FULLERTON (N. Orange County) | (714) 870-3223 |
| HIGH DESERT (Victorville) | (760) 951-3146 |
| HUNTINGTON BEACH | (714) 895-0232 |
| KERNVILLE | (760) 376-2235 |
| LONG BEACH | (562) 981-8254 |
| MONROVIA | (626) 303-8489 |
| MONTEBELLO | (323) 720-5290 |
| ONTARIO | (909) 830-8425 |
| PALM SPRINGS | (760) 202-4286 |
| REDLANDS | (909) 307-6750 |
| RIDGECREST | (760) 375-1552 |
| SADDLEBACK | (949) 458-4432 |
| SAN JACINTO VALLEY | (909) 928-8245 |
| SAN JOAQUIN VALLEY | (209) 634-9174 |
| SANTA ANA (Central Orange County) | (714) 973-5595 |
| SANTA BARBARA | (805) 683-5262 |
| SANTA MONICA | (310) 315-3274 |
| SOUTH BAY | (310) 783-9389 |
| THOUSAND OAKS | (805) 494-7089 |
| TWENTY-NINE PALMS | (760) 369-5408 |
| VALENCIA | (805) 257-8253 |
| VENTURA | (805) 654-7444 |
| WHITTIER | (562) 903-3149 |
Table Field: 24 HR Emergency Telephone Number and Email
| AFTER HOURS CONTACT FOR DOWN ATT LINES – LAST UPDATE 2/22/2023 | |
| HOURS | Mon-Fri 5pm – 7:30am Weekends staring at 5pm 24/7 through Monday 7:30am Holidays 24/7 |
| T | (888) 978-3889 |
| HLA | (888) 978-3889 |
| HSO | (888) 978-3889 |
| DAYTIME CONTACTS FOR DOWN ATT LINES | |
| DAY HOURS | M-F ONLY BEFORE 5:00PM |
| (800)247-2020 option # 3 or you can try a local contact below. | |
| T | Tulare and Kern Counties – Keith Stith at 559-442-2160 |
| HLA | LA East (South Cities and San Gabriel Valley) – Charles Berry at 310-294-7238. LA West (Metro and San Fernando Valley, including Bakersfield) – Charles Weldon at 310-291-5161. |
| HSO | San Diego County – Tyler Jones at 619-266-4688 ORANGE COUNTY and RIVERSIDE COUNTY – Brian Maloof at 562-412-6869 |